ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems. ShoreTel enables companies of any size to seamlessly integrate all communications—voice, data, messaging—with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany.
Founded in 1973, Mitel® (Nasdaq: MITL) is a global provider of business communciations and collaboration software and services. Mitel® simplifies complex communications and keeps businesses in step with the pace of change. Our innovations make it easier to connect and collaborate, while reducing costs and implementation headaches. We partner with market leaders like VMware® and Research in Motion® (RIM®) to make our solutions integrate seamlessly with theirs — increasing value to customers. Mitel® operates in over 90 countries with more than 1,600 partners supporting over 100,000 customers.
LifeSize is a high def inition video communications company. Founded in 2003 and headquartered in Austin, TX, LifeSize is well supported by Tier 1 venture capital firms from Austin and Silicon Valley. LifeSize founders are proven industry leaders and successful entrepreneurs who spent two years redefining and redesigning the way video communications was meant to be. With LifeSize, organizations around the globe can for the very first time experience video communications technology and products that were developed with the utmost quality, simplicity, connectivity and manageability in mind.
The industry leader in unified collaboration solutions. Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances. Using Polycom telepresence, video, and voice solutions and services, people connect and collaborate from their desktops, meeting rooms, class rooms, and mobile settings. Organizations from a wide variety of industries and the private sector work with Polycom standards-based solutions to:
• Gain a fast return on their investment as their teams easily collaborate “face to face” wherever they are
• Cut the time, cost, and carbon emissions associated with gathering the right people in one place to solve problems
• Apply saved resources, time, and energy to primary business and organizational challenges
At the heart of everything is the Serenova cloud contact center platform. Serenova gives you cloud flexibility, intelligent multichannel routing, real-time reporting and interaction recording across every channel – voice, email, web chat, social (including Twitter and Facebook) and SMS – along with a customer interaction database that gives you a 360-degree view of the customer front and center. And all of it delivered to the highest cloud security standards.